Episode 55 | How She Boosted Her Bottom Line By Creating Raving Fans! with Erika Tebbens

 
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One of the things that people forget is that the client experience doesn’t just start once they officially become a client, it starts from the very first time they get introduced to you. At The Launch Guild, we have done a huge amount of work on this year. My guest today, Erika Tebbens, is a Business Growth Strategist for female and gender-expansive entrepreneurs. She is here to talk about elevating the client experience and what that looks like. 

We talk about:

  • What a client experience includes

  • How language choice plays a part in attracting the right people and repelling the wrong ones

  • How selling starts from the point of messaging that person

  • The pieces of a good-feeling relationship with clients from the very beginning

  • How you can build and nurture that good-feeling relationship with them

  • Why a follow-up system is important

  • How referrals affect the client experience

  • One thing you can do this week to cultivate better client relationships in order to get raving fans

  • The free download she created to help you achieve a strong sales method and a framework for your discovery calls

Grab Your Free Download of Erika’s No-Sleaze Sales Formula

 

 
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About Erika Tebbens

Erika Tebbens is a Business Growth Strategist for ambitious womxn entrepreneurs. She's an expert in sleaze-free selling and scaling your business without the risk of burnout. She's the creator of the No-Sleaze Sales Method and The Sell it, Sister! Podcast. She lives in Upstate, NY with her husband, teenage son, and two dogs. When she isn't working, she's probably listening to true crime podcasts or knitting.

Check Erika Out Online: Website | Instagram | Sell it, Sister Podcast | Sell it, Sisterhood Facebook Group